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.ast-plain-container,body .ast-separate-container,body .ast-separate-container .ast-article-single{padding-top:0 !important;margin-top:0 !important;background:#000219 !important}\nbody.ast-separate-container{background-color:#000219 !important}\nbody .entry-content,body .entry-header{margin:0 !important;padding:0 !important}\nbody .ast-article-single{padding:0 !important;margin:0 !important;border:none !important;background:transparent !important}\n<\/style>\n<script type=\"application\/ld+json\">\n{\"@context\":\"https:\/\/schema.org\",\"@type\":\"ProfessionalService\",\"name\":\"Exoa \u2014 Agence Community Management\",\"description\":\"Agence community management : gestion r\u00e9seaux sociaux, cr\u00e9ation de contenu, mod\u00e9ration et strat\u00e9gie social media pour PME et ETI en France et Luxembourg.\",\"url\":\"https:\/\/www.agence-exoa.com\/community-management\/\",\"areaServed\":[\"France\",\"Luxembourg\"],\"hasOfferCatalog\":{\"@type\":\"OfferCatalog\",\"name\":\"Services Community Management\",\"itemListElement\":[{\"@type\":\"Offer\",\"itemOffered\":{\"@type\":\"Service\",\"name\":\"Strat\u00e9gie & Ligne \u00c9ditoriale\"}},{\"@type\":\"Offer\",\"itemOffered\":{\"@type\":\"Service\",\"name\":\"Cr\u00e9ation de Contenu Social Media\"}},{\"@type\":\"Offer\",\"itemOffered\":{\"@type\":\"Service\",\"name\":\"Publication & Planification\"}},{\"@type\":\"Offer\",\"itemOffered\":{\"@type\":\"Service\",\"name\":\"Mod\u00e9ration & Engagement\"}},{\"@type\":\"Offer\",\"itemOffered\":{\"@type\":\"Service\",\"name\":\"Reporting & Analyse Social Media\"}}]}}\n<\/script>\n<div class=\"exoa-cm-page\">\n<div class=\"crumbs\"><div class=\"crumbs-inner\"><a href=\"\/\">Accueil<\/a><span class=\"sep\">\/<\/span><span class=\"here\">Community Management<\/span><\/div><\/div>\n\n<header class=\"hero\"><div class=\"hero-inner\">\n<div class=\"eyebrow\"><span class=\"dot\"><\/span> Community Management<\/div>\n<h1>Agence community management \u2014 g\u00e9rez vos <span class=\"highlight\">r\u00e9seaux sociaux<\/span> avec impact<\/h1>\n<p class=\"hero-sub\">68 % des PME n&rsquo;ont pas les ressources internes pour g\u00e9rer leurs r\u00e9seaux sociaux efficacement. Strat\u00e9gie \u00e9ditoriale, cr\u00e9ation de contenu, mod\u00e9ration, reporting \u2014 nous g\u00e9rons votre pr\u00e9sence sur Meta, LinkedIn, TikTok, Instagram, Pinterest, YouTube et plus.<\/p>\n<div class=\"hero-ctas\"><a href=\"\/contact\/\" class=\"btn btn-primary\">Audit r\u00e9seaux sociaux gratuit \u2192<\/a><a href=\"#cas\" class=\"btn btn-ghost\">Voir nos r\u00e9alisations<\/a><\/div>\n<div class=\"hero-benefits\">\n<div class=\"hero-ben\"><div class=\"ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M2 12h20M12 2a15.3 15.3 0 0 1 4 10 15.3 15.3 0 0 1-4 10 15.3 15.3 0 0 1-4-10 15.3 15.3 0 0 1 4-10z\"\/><\/svg><\/div><p><strong>8 plateformes<\/strong>Meta, LinkedIn, TikTok\u2026<\/p><\/div>\n<div class=\"hero-ben\"><div class=\"ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/div><p><strong>&lt; 24 h<\/strong>d\u00e9lai de r\u00e9ponse DM\/commentaires<\/p><\/div>\n<div class=\"hero-ben\"><div class=\"ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"><path d=\"M12 2L2 7l10 5 10-5-10-5z\"\/><path d=\"M2 17l10 5 10-5M2 12l10 5 10-5\"\/><\/svg><\/div><p><strong>3-7 posts\/sem.<\/strong>selon forfait<\/p><\/div>\n<\/div><\/div><\/header>\n\n<section class=\"ben-alt\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">D\u00e9finition<\/div><h2>Qu&rsquo;est-ce que <span class=\"hl\">le community management<\/span> ?<\/h2><p class=\"section-lead\">G\u00e9rer la pr\u00e9sence d&rsquo;une marque sur les r\u00e9seaux sociaux \u2014 du post au post, et bien au-del\u00e0.<\/p><\/div>\n<div class=\"ben-alt-grid\">\n<div class=\"ben-alt-card\"><div class=\"ben-alt-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M17 2.1l4 4-4 4\"\/><path d=\"M3 12.2v-2a4 4 0 0 1 4-4h12.8M7 21.9l-4-4 4-4\"\/><path d=\"M21 11.8v2a4 4 0 0 1-4 4H4.2\"\/><\/svg><\/div><div><h3>CM op\u00e9rationnel vs strat\u00e9gique<\/h3><p>Le CM op\u00e9rationnel, c&rsquo;est poster et r\u00e9pondre. Le CM strat\u00e9gique, c&rsquo;est d\u00e9finir votre brand voice, votre ligne \u00e9ditoriale, votre croissance \u2014 et piloter chaque action avec un objectif business.<\/p><\/div><\/div>\n<div class=\"ben-alt-card\"><div class=\"ben-alt-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/div><div><h3>Pourquoi externaliser<\/h3><p>68 % des PME n&rsquo;ont pas les ressources internes pour g\u00e9rer leurs RS efficacement. Entre cr\u00e9ation, mod\u00e9ration, veille, reporting \u2014 il faut 3 profils compl\u00e9mentaires. On vous les apporte.<\/p><\/div><\/div>\n<div class=\"ben-alt-card\"><div class=\"ben-alt-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"2\" y1=\"12\" x2=\"22\" y2=\"12\"\/><path d=\"M12 2a15.3 15.3 0 0 1 4 10 15.3 15.3 0 0 1-4 10 15.3 15.3 0 0 1-4-10 15.3 15.3 0 0 1 4-10z\"\/><\/svg><\/div><div><h3>Plateformes couvertes<\/h3><p>Meta (Facebook + Instagram), LinkedIn, TikTok, X (Twitter), Snapchat, Pinterest, YouTube. Une \u00e9quipe, une strat\u00e9gie, chaque r\u00e9seau utilis\u00e9 pour ce qu&rsquo;il fait de mieux.<\/p><\/div><\/div>\n<div class=\"ben-alt-card\"><div class=\"ben-alt-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/div><div><h3>Brand voice coh\u00e9rent<\/h3><p>Un ton, un style visuel, une promesse \u2014 d\u00e9clin\u00e9s sur chaque plateforme selon ses codes. Votre audience reconna\u00eet votre marque en 1 seconde.<\/p><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"services\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">Prestations<\/div><h2>Nos services <span class=\"hl\">community management<\/span><\/h2><p class=\"section-lead\">Strat\u00e9gie, cr\u00e9ation, publication, mod\u00e9ration, reporting \u2014 cha\u00eene compl\u00e8te.<\/p><\/div>\n<div class=\"svc-grid\">\n\n<article class=\"svc-card\"><div class=\"svc-media\" role=\"img\"><svg viewBox=\"0 0 400 225\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><linearGradient id=\"cm1\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"100%\"><stop offset=\"0%\" stop-color=\"#808CF9\"\/><stop offset=\"100%\" stop-color=\"#5159A4\"\/><\/linearGradient><\/defs><rect width=\"400\" height=\"225\" fill=\"url(#cm1)\"\/><rect x=\"40\" y=\"40\" width=\"320\" height=\"145\" rx=\"8\" fill=\"white\"\/><g font-family=\"monospace\" font-size=\"8\" fill=\"#151740\"><text x=\"55\" y=\"60\" font-weight=\"700\" fill=\"#5159A4\">CALENDRIER \u00c9DITORIAL \u00b7 NOVEMBRE<\/text><\/g><g transform=\"translate(55 74)\" font-family=\"monospace\" font-size=\"7\"><g><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#E4E6FF\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">LUN<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#5159A4\">Insta Reels<\/text><\/g><g transform=\"translate(68 0)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#D4FF3A\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">MAR<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#151740\">LinkedIn<\/text><\/g><g transform=\"translate(136 0)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#E4E6FF\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">MER<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#5159A4\">Story Insta<\/text><\/g><g transform=\"translate(204 0)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#E4E6FF\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">JEU<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#5159A4\">TikTok<\/text><\/g><g transform=\"translate(0 36)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#D4FF3A\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">VEN<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#151740\">Carrousel<\/text><\/g><g transform=\"translate(68 36)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#E4E6FF\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">SAM<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#5159A4\">Engagement<\/text><\/g><g transform=\"translate(136 36)\"><rect width=\"62\" height=\"28\" rx=\"3\" fill=\"#E4E6FF\"\/><text x=\"31\" y=\"12\" text-anchor=\"middle\" fill=\"#151740\" font-weight=\"700\">DIM<\/text><text x=\"31\" y=\"22\" text-anchor=\"middle\" fill=\"#5159A4\">Veille<\/text><\/g><\/g><\/svg><\/div><div class=\"svc-card-body\"><div class=\"svc-head\"><h3>Strat\u00e9gie &#038; Ligne \u00c9ditoriale<\/h3><span class=\"svc-budget\">inclus dans forfaits<\/span><\/div><p>D\u00e9finition de votre brand voice et charte \u00e9ditoriale. Calendrier \u00e9ditorial mensuel par plateforme. Identification des formats performants (Reels, Stories, Carrousels, Lives). Veille concurrentielle et tendances sectorielles.<\/p><\/div><\/article>\n\n<article class=\"svc-card\"><div class=\"svc-media\" role=\"img\"><svg viewBox=\"0 0 400 225\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><linearGradient id=\"cm2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"100%\"><stop offset=\"0%\" stop-color=\"#2E3364\"\/><stop offset=\"100%\" stop-color=\"#5159A4\"\/><\/linearGradient><\/defs><rect width=\"400\" height=\"225\" fill=\"url(#cm2)\"\/><g transform=\"translate(40 35)\"><rect width=\"105\" height=\"155\" rx=\"12\" fill=\"white\"\/><rect x=\"8\" y=\"8\" width=\"89\" height=\"89\" rx=\"4\" fill=\"#D4FF3A\"\/><text x=\"52\" y=\"56\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"10\" font-weight=\"700\" fill=\"#151740\">REEL<\/text><text x=\"52\" y=\"68\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"6\" fill=\"#151740\">9:16<\/text><rect x=\"8\" y=\"105\" width=\"60\" height=\"4\" fill=\"#151740\"\/><rect x=\"8\" y=\"115\" width=\"80\" height=\"3\" fill=\"#C6C9E0\"\/><rect x=\"8\" y=\"122\" width=\"70\" height=\"3\" fill=\"#C6C9E0\"\/><rect x=\"8\" y=\"135\" width=\"30\" height=\"10\" rx=\"2\" fill=\"#5159A4\"\/><\/g><g transform=\"translate(150 35)\"><rect width=\"105\" height=\"155\" rx=\"12\" fill=\"white\"\/><rect x=\"8\" y=\"8\" width=\"89\" height=\"89\" rx=\"4\" fill=\"#808CF9\"\/><text x=\"52\" y=\"56\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"10\" font-weight=\"700\" fill=\"white\">POST<\/text><text x=\"52\" y=\"68\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"6\" fill=\"white\">1:1<\/text><rect x=\"8\" y=\"105\" width=\"60\" height=\"4\" fill=\"#151740\"\/><rect x=\"8\" y=\"115\" width=\"80\" height=\"3\" fill=\"#C6C9E0\"\/><rect x=\"8\" y=\"122\" width=\"70\" height=\"3\" fill=\"#C6C9E0\"\/><\/g><g transform=\"translate(260 35)\"><rect width=\"105\" height=\"155\" rx=\"12\" fill=\"white\"\/><rect x=\"8\" y=\"8\" width=\"89\" height=\"50\" rx=\"4\" fill=\"#151740\"\/><text x=\"52\" y=\"37\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"10\" font-weight=\"700\" fill=\"#D4FF3A\">STORY<\/text><rect x=\"8\" y=\"66\" width=\"89\" height=\"8\" fill=\"#E4E6FF\"\/><rect x=\"8\" y=\"78\" width=\"60\" height=\"4\" fill=\"#151740\"\/><rect x=\"8\" y=\"88\" width=\"80\" height=\"3\" fill=\"#C6C9E0\"\/><\/g><\/svg><\/div><div class=\"svc-card-body\"><div class=\"svc-head\"><h3>Cr\u00e9ation de Contenu<\/h3><span class=\"svc-budget\">d\u00e8s 600\u20ac\/mois<\/span><\/div><p>R\u00e9daction des posts, l\u00e9gendes, hashtags optimis\u00e9s. Cr\u00e9ation de visuels (Canva Pro, Adobe) et montage vid\u00e9o court (Reels, TikTok). Contenu adapt\u00e9 \u00e0 chaque plateforme. Shooting photo\/vid\u00e9o en option.<\/p><\/div><\/article>\n\n<article class=\"svc-card\"><div class=\"svc-media\" role=\"img\"><svg viewBox=\"0 0 400 225\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><linearGradient id=\"cm3\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"100%\"><stop offset=\"0%\" stop-color=\"#6D5EA6\"\/><stop offset=\"100%\" stop-color=\"#808CF9\"\/><\/linearGradient><\/defs><rect width=\"400\" height=\"225\" fill=\"url(#cm3)\"\/><rect x=\"40\" y=\"40\" width=\"320\" height=\"145\" rx=\"8\" fill=\"white\"\/><g font-family=\"monospace\" font-size=\"8\" fill=\"#151740\"><text x=\"55\" y=\"60\" font-weight=\"700\" fill=\"#5159A4\">PUBLICATION \u2014 7 JOURS<\/text><\/g><g transform=\"translate(55 75)\"><line x1=\"0\" y1=\"50\" x2=\"290\" y2=\"50\" stroke=\"#E4E6FF\" stroke-width=\"1\"\/><line x1=\"0\" y1=\"30\" x2=\"290\" y2=\"30\" stroke=\"#E4E6FF\" stroke-width=\"1\" stroke-dasharray=\"2,2\"\/><g fill=\"#808CF9\"><circle cx=\"20\" cy=\"40\" r=\"5\"\/><circle cx=\"60\" cy=\"20\" r=\"5\"\/><circle cx=\"100\" cy=\"35\" r=\"5\"\/><circle cx=\"140\" cy=\"25\" r=\"5\"\/><circle cx=\"180\" cy=\"15\" r=\"5\"\/><circle cx=\"220\" cy=\"30\" r=\"5\"\/><circle cx=\"260\" cy=\"22\" r=\"5\"\/><\/g><g font-family=\"monospace\" font-size=\"6\" fill=\"#5159A4\"><text x=\"20\" y=\"70\" text-anchor=\"middle\">LUN<\/text><text x=\"60\" y=\"70\" text-anchor=\"middle\">MAR<\/text><text x=\"100\" y=\"70\" text-anchor=\"middle\">MER<\/text><text x=\"140\" y=\"70\" text-anchor=\"middle\">JEU<\/text><text x=\"180\" y=\"70\" text-anchor=\"middle\">VEN<\/text><text x=\"220\" y=\"70\" text-anchor=\"middle\">SAM<\/text><text x=\"260\" y=\"70\" text-anchor=\"middle\">DIM<\/text><\/g><text x=\"0\" y=\"95\" font-family=\"monospace\" font-size=\"7\" fill=\"#D4FF3A\" font-weight=\"700\">Best times : mar 18h \u00b7 ven 12h \u00b7 dim 20h<\/text><\/g><\/svg><\/div><div class=\"svc-card-body\"><div class=\"svc-head\"><h3>Publication &#038; Planification<\/h3><span class=\"svc-budget\">inclus dans forfaits<\/span><\/div><p>Planification et publication aux meilleurs horaires (analyse audience). Outils : Later, Hootsuite, Buffer, Meta Business Suite. Fr\u00e9quence : 3 \u00e0 7 posts\/semaine selon forfait. Gestion des stories et contenus \u00e9ph\u00e9m\u00e8res.<\/p><\/div><\/article>\n\n<article class=\"svc-card\"><div class=\"svc-media\" role=\"img\"><svg viewBox=\"0 0 400 225\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><linearGradient id=\"cm4\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"100%\"><stop offset=\"0%\" stop-color=\"#151740\"\/><stop offset=\"100%\" stop-color=\"#2E3364\"\/><\/linearGradient><\/defs><rect width=\"400\" height=\"225\" fill=\"url(#cm4)\"\/><g transform=\"translate(40 40)\"><rect width=\"320\" height=\"145\" rx=\"8\" fill=\"white\"\/><g transform=\"translate(12 12)\"><circle cx=\"10\" cy=\"10\" r=\"10\" fill=\"#808CF9\"\/><text x=\"10\" y=\"13\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"8\" font-weight=\"700\" fill=\"white\">M<\/text><rect x=\"26\" y=\"2\" width=\"60\" height=\"3\" fill=\"#151740\"\/><rect x=\"26\" y=\"9\" width=\"220\" height=\"2\" fill=\"#9CA3C8\"\/><rect x=\"26\" y=\"15\" width=\"190\" height=\"2\" fill=\"#9CA3C8\"\/><\/g><g transform=\"translate(12 40)\"><rect width=\"296\" height=\"1\" fill=\"#E4E6FF\"\/><\/g><g transform=\"translate(25 50)\"><circle cx=\"8\" cy=\"8\" r=\"8\" fill=\"#D4FF3A\"\/><text x=\"8\" y=\"11\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"7\" font-weight=\"700\" fill=\"#151740\">E<\/text><rect x=\"22\" y=\"0\" width=\"50\" height=\"3\" fill=\"#5159A4\"\/><text x=\"22\" y=\"14\" font-family=\"monospace\" font-size=\"6\" fill=\"#151740\">Merci pour votre retour !<\/text><\/g><g transform=\"translate(25 75)\"><circle cx=\"8\" cy=\"8\" r=\"8\" fill=\"#808CF9\"\/><rect x=\"22\" y=\"0\" width=\"60\" height=\"3\" fill=\"#151740\"\/><rect x=\"22\" y=\"8\" width=\"160\" height=\"2\" fill=\"#9CA3C8\"\/><rect x=\"22\" y=\"14\" width=\"120\" height=\"2\" fill=\"#9CA3C8\"\/><\/g><g transform=\"translate(25 100)\"><circle cx=\"8\" cy=\"8\" r=\"8\" fill=\"#D4FF3A\"\/><text x=\"8\" y=\"11\" text-anchor=\"middle\" font-family=\"monospace\" font-size=\"7\" font-weight=\"700\" fill=\"#151740\">E<\/text><rect x=\"22\" y=\"0\" width=\"50\" height=\"3\" fill=\"#5159A4\"\/><text x=\"22\" y=\"14\" font-family=\"monospace\" font-size=\"6\" fill=\"#151740\">Bonjour, on vous r\u00e9pond en MP<\/text><\/g><\/g><\/svg><\/div><div class=\"svc-card-body\"><div class=\"svc-head\"><h3>Mod\u00e9ration &#038; Engagement<\/h3><span class=\"svc-budget\">d\u00e8s 400\u20ac\/mois<\/span><\/div><p>R\u00e9ponse aux commentaires et messages priv\u00e9s (d\u00e9lai &lt; 24h). Gestion des avis n\u00e9gatifs et crises de r\u00e9putation. Animation de la communaut\u00e9 (questions, sondages, jeux concours). Mod\u00e9ration des contenus inappropri\u00e9s.<\/p><\/div><\/article>\n\n<article class=\"svc-card\"><div class=\"svc-media\" role=\"img\"><svg viewBox=\"0 0 400 225\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><linearGradient id=\"cm5\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"100%\"><stop offset=\"0%\" stop-color=\"#0F1230\"\/><stop offset=\"100%\" stop-color=\"#2E3364\"\/><\/linearGradient><\/defs><rect width=\"400\" height=\"225\" fill=\"url(#cm5)\"\/><rect x=\"40\" y=\"40\" width=\"320\" height=\"145\" rx=\"8\" fill=\"white\"\/><g font-family=\"monospace\" font-size=\"8\" fill=\"#151740\"><text x=\"55\" y=\"60\" font-weight=\"700\" fill=\"#5159A4\">REPORTING MENSUEL<\/text><\/g><g transform=\"translate(55 75)\"><g><text font-family=\"monospace\" font-size=\"7\" fill=\"#151740\" y=\"10\">Port\u00e9e<\/text><text font-family=\"monospace\" font-size=\"10\" fill=\"#5159A4\" font-weight=\"700\" x=\"80\" y=\"10\">+45%<\/text><\/g><g transform=\"translate(0 20)\"><text font-family=\"monospace\" font-size=\"7\" fill=\"#151740\" y=\"10\">Engagement<\/text><text font-family=\"monospace\" font-size=\"10\" fill=\"#5159A4\" font-weight=\"700\" x=\"80\" y=\"10\">+62%<\/text><\/g><g transform=\"translate(0 40)\"><text font-family=\"monospace\" font-size=\"7\" fill=\"#151740\" y=\"10\">Abonn\u00e9s<\/text><text font-family=\"monospace\" font-size=\"10\" fill=\"#5159A4\" font-weight=\"700\" x=\"80\" y=\"10\">+1 280<\/text><\/g><g transform=\"translate(0 60)\"><text font-family=\"monospace\" font-size=\"7\" fill=\"#151740\" y=\"10\">Clics site<\/text><text font-family=\"monospace\" font-size=\"10\" fill=\"#5159A4\" font-weight=\"700\" x=\"80\" y=\"10\">+180%<\/text><\/g><\/g><g transform=\"translate(200 85)\"><polyline points=\"0,60 20,50 40,55 60,35 80,40 100,15 120,20\" fill=\"none\" stroke=\"#D4FF3A\" stroke-width=\"3\"\/><line x1=\"0\" y1=\"80\" x2=\"120\" y2=\"80\" stroke=\"#E4E6FF\"\/><\/g><\/svg><\/div><div class=\"svc-card-body\"><div class=\"svc-head\"><h3>Reporting &#038; Analyse<\/h3><span class=\"svc-budget\">inclus dans forfaits<\/span><\/div><p>Rapport mensuel : port\u00e9e, engagement, croissance abonn\u00e9s, clics. Analyse des posts les plus performants. Recommandations d&rsquo;optimisation mensuelles. Benchmarking vs concurrents.<\/p><\/div><\/article>\n\n<\/div><\/div><\/section>\n\n<section class=\"ben-alt\" style=\"background:#fff\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">Plateformes<\/div><h2>Notre expertise <span class=\"hl\">par plateforme<\/span><\/h2><p class=\"section-lead\">Chaque r\u00e9seau a ses codes, ses formats, ses audiences. Nous ma\u00eetrisons les 8 principaux \u2014 cliquez pour d\u00e9couvrir notre offre d\u00e9di\u00e9e.<\/p><\/div>\n<style>\n.platforms-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;margin-top:48px}\n@media(max-width:1000px){.platforms-grid{grid-template-columns:repeat(2,1fr)}}\n@media(max-width:520px){.platforms-grid{grid-template-columns:1fr}}\n.platform-card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:28px 24px;transition:all .2s;display:flex;flex-direction:column;align-items:flex-start;gap:16px;text-decoration:none;color:inherit;min-height:240px}\n.platform-card:hover{border-color:var(--lavender);transform:translateY(-3px);box-shadow:0 20px 40px -20px rgba(128,140,249,0.25)}\n.platform-ico{width:52px;height:52px;flex-shrink:0;border-radius:14px;background:var(--navy);color:var(--lime);display:grid;place-items:center}\n.platform-ico svg{width:26px;height:26px}\n.platform-card h3{font-size:18px;font-weight:700;margin-bottom:8px;color:var(--ink);letter-spacing:-0.015em}\n.platform-card p{font-size:14px;color:var(--muted);line-height:1.55;flex:1}\n.platform-link{font-size:13px;font-weight:600;color:var(--lavender);display:inline-flex;align-items:center;gap:6px;margin-top:auto}\n.platform-card:hover .platform-link{color:var(--navy)}\n<\/style>\n<div class=\"platforms-grid\">\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-facebook\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z\"\/><\/svg><\/div><h3>Facebook &#038; Meta<\/h3><p>Page pro, stories, \u00e9v\u00e9nements, lives. Animation communaut\u00e9 et mod\u00e9ration.<\/p><span class=\"platform-link\">Voir l&rsquo;offre Facebook \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-instagram\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"2\" y=\"2\" width=\"20\" height=\"20\" rx=\"5\"\/><path d=\"M16 11.37A4 4 0 1 1 12.63 8 4 4 0 0 1 16 11.37z\"\/><line x1=\"17.5\" y1=\"6.5\" x2=\"17.51\" y2=\"6.5\"\/><\/svg><\/div><h3>Instagram<\/h3><p>Feed + Reels + Stories. Hashtags, collaborations influenceurs, Shopping.<\/p><span class=\"platform-link\">Voir l&rsquo;offre Instagram \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-linkedin\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M16 8a6 6 0 0 1 6 6v7h-4v-7a2 2 0 0 0-4 0v7h-4v-7a6 6 0 0 1 6-6zM2 9h4v12H2z\"\/><circle cx=\"4\" cy=\"4\" r=\"2\"\/><\/svg><\/div><h3>LinkedIn<\/h3><p>Thought leadership B2B, articles, g\u00e9n\u00e9ration de leads organiques.<\/p><span class=\"platform-link\">Voir l&rsquo;offre LinkedIn \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-tiktok\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M19.6 6.3c-1.5-.3-2.8-1.4-3.4-2.8-.2-.5-.3-.9-.3-1.5h-3.3v13.5c0 1.5-1.2 2.8-2.8 2.8s-2.8-1.2-2.8-2.8c0-1.5 1.2-2.8 2.8-2.8.3 0 .6 0 .8.1v-3.4c-.3 0-.6-.1-.8-.1-3.4 0-6.1 2.8-6.1 6.2s2.8 6.2 6.1 6.2 6.1-2.8 6.1-6.2V8.8c1.3.9 2.9 1.5 4.6 1.5v-3.3c0-.1-.5-.2-.9-.7z\"\/><\/svg><\/div><h3>TikTok<\/h3><p>Vid\u00e9os courtes, trends, Duets, Challenges. Ciblage 18-35 ans.<\/p><span class=\"platform-link\">Voir l&rsquo;offre TikTok \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-snapchat\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M12 2c-3 0-5 2-5 5v3c-1 0-2 1-2 2s1 2 2 2c0 2 1 3 1 3s-2 1-3 1c0 1 2 2 4 2 0 1 2 2 3 2s3-1 3-2c2 0 4-1 4-2-1 0-3-1-3-1s1-1 1-3c1 0 2-1 2-2s-1-2-2-2V7c0-3-2-5-5-5z\"\/><\/svg><\/div><h3>Snapchat<\/h3><p>Stories sponsoris\u00e9es, filtres et lentilles. Audience 15-30 ans.<\/p><span class=\"platform-link\">Voir l&rsquo;offre Snapchat \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-pinterest\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M12 0C5.37 0 0 5.37 0 12c0 5.08 3.16 9.42 7.62 11.16-.1-.95-.2-2.4.04-3.44.22-.94 1.42-5.97 1.42-5.97s-.36-.73-.36-1.8c0-1.69.98-2.95 2.2-2.95 1.03 0 1.54.78 1.54 1.71 0 1.04-.66 2.6-1 4.05-.28 1.2.6 2.18 1.8 2.18 2.16 0 3.82-2.28 3.82-5.57 0-2.91-2.09-4.95-5.08-4.95-3.46 0-5.49 2.6-5.49 5.28 0 1.05.4 2.17.9 2.78.1.12.11.22.08.34-.09.37-.29 1.2-.33 1.36-.05.22-.17.27-.4.16-1.5-.7-2.44-2.89-2.44-4.65 0-3.78 2.75-7.25 7.92-7.25 4.16 0 7.39 2.96 7.39 6.92 0 4.13-2.6 7.46-6.22 7.46-1.21 0-2.35-.63-2.74-1.37l-.74 2.84c-.27 1.04-1 2.34-1.49 3.13C9.57 23.8 10.77 24 12 24c6.62 0 12-5.37 12-12S18.62 0 12 0z\"\/><\/svg><\/div><h3>Pinterest<\/h3><p>\u00c9pingles, tableaux th\u00e9matiques. Id\u00e9al e-commerce, d\u00e9co, mode, food.<\/p><span class=\"platform-link\">Voir l&rsquo;offre Pinterest \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-twitter\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M18.244 2.25h3.308l-7.227 8.26 8.502 11.24H16.17l-5.214-6.817L4.99 21.75H1.68l7.73-8.835L1.254 2.25H8.08l4.713 6.231zm-1.161 17.52h1.833L7.084 4.126H5.117z\"\/><\/svg><\/div><h3>X \/ Twitter<\/h3><p>Veille temps r\u00e9el, hashtags, conversations de marque. B2B, m\u00e9dias, tech.<\/p><span class=\"platform-link\">Voir l&rsquo;offre X \/ Twitter \u2192<\/span><\/a>\n<a class=\"platform-card\" href=\"https:\/\/www.agence-exoa.com\/community-management-youtube\/\"><div class=\"platform-ico\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M23 12s0-3.6-.5-5.3a2.8 2.8 0 0 0-2-2C18.8 4.2 12 4.2 12 4.2s-6.8 0-8.5.5a2.8 2.8 0 0 0-2 2C1 8.4 1 12 1 12s0 3.6.5 5.3a2.8 2.8 0 0 0 2 2c1.7.5 8.5.5 8.5.5s6.8 0 8.5-.5a2.8 2.8 0 0 0 2-2c.5-1.7.5-5.3.5-5.3zM9.75 15.3V8.7L15.5 12z\"\/><\/svg><\/div><h3>YouTube<\/h3><p>SEO vid\u00e9o, miniatures, vid\u00e9os longues + Shorts. Mon\u00e9tisation.<\/p><span class=\"platform-link\">Voir l&rsquo;offre YouTube \u2192<\/span><\/a>\n<\/div><\/div><\/section>\n\n<section class=\"steps\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">Pourquoi Exoa<\/div><h2 style=\"color:#fff\">Pourquoi confier votre CM <span class=\"hl\">\u00e0 Exoa<\/span> ?<\/h2><p class=\"section-lead\" style=\"color:#C6C9E0\">Une \u00e9quipe pluridisciplinaire, une m\u00e9thode, des r\u00e9sultats mesurables.<\/p><\/div>\n<div class=\"step-grid\">\n<div class=\"step-card\"><div class=\"step-dot\"><\/div><span class=\"step-num\">01<\/span><span class=\"step-title\">Brand voice prot\u00e9g\u00e9<\/span><p class=\"step-text\">Chaque post valid\u00e9 selon votre charte. Ton, vocabulaire, valeurs \u2014 jamais de d\u00e9rapage, jamais de post g\u00e9n\u00e9rique.<\/p><\/div>\n<div class=\"step-card\"><div class=\"step-dot\"><\/div><span class=\"step-num\">02<\/span><span class=\"step-title\">\u00c9quipe d\u00e9di\u00e9e<\/span><p class=\"step-text\">Strat\u00e8ge + cr\u00e9ateur de contenu + mod\u00e9rateur. Pas un CM solo surcharg\u00e9 \u2014 un trio qui travaille en synchro.<\/p><\/div>\n<div class=\"step-card\"><div class=\"step-dot\"><\/div><span class=\"step-num\">03<\/span><span class=\"step-title\">Contenus natifs par plateforme<\/span><p class=\"step-text\">On ne recycle pas un post LinkedIn sur TikTok. Chaque contenu pens\u00e9 selon les codes, formats et audience du r\u00e9seau.<\/p><\/div>\n<div class=\"step-card\"><div class=\"step-dot\"><\/div><span class=\"step-num\">04<\/span><span class=\"step-title\">Reporting business<\/span><p class=\"step-text\">Pas juste des likes. Port\u00e9e qualifi\u00e9e, clics site, leads g\u00e9n\u00e9r\u00e9s, mentions \u2014 KPIs qui comptent pour votre business.<\/p><\/div>\n<div class=\"step-card\"><div class=\"step-dot\"><\/div><span class=\"step-num\">05<\/span><span class=\"step-title\">Synergie avec les Social Ads<\/span><p class=\"step-text\">Organique + payant travaillent ensemble. Un post qui performe en organique devient un ad. ROI maximal.<\/p><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cases\" id=\"cas\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">Cas clients<\/div><h2>Nos <span class=\"hl\">r\u00e9sultats clients<\/span><\/h2><p class=\"section-lead\">Trois secteurs, trois plateformes \u2014 trois trajectoires qui d\u00e9collent.<\/p><\/div>\n<div class=\"case-grid\">\n<article class=\"case-card\"><div class=\"case-sector\">Restaurant gastro \u00b7 Luxembourg<\/div><h3>+1 200 abonn\u00e9s Instagram en 3 mois<\/h3><div class=\"case-meta\"><span><strong>Probl\u00e8me<\/strong> : pr\u00e9sence Insta inexistante, 0 r\u00e9sa via RS<\/span><span><strong>Solution<\/strong> : strat\u00e9gie Insta + contenu hebdo + stories quot.<\/span><\/div><p class=\"case-result\"><span><strong>+1 200 abonn\u00e9s \/ 3 mois<\/strong>, <strong>+25 % r\u00e9servations via Instagram<\/strong>.<\/span><\/p><\/article>\n<article class=\"case-card\"><div class=\"case-sector\">Cabinet RH \u00b7 France<\/div><h3>+450 % d&rsquo;impressions LinkedIn<\/h3><div class=\"case-meta\"><span><strong>Probl\u00e8me<\/strong> : LinkedIn inactif, aucune visibilit\u00e9 B2B<\/span><span><strong>Solution<\/strong> : 3 posts\/sem. + articles thought leadership<\/span><\/div><p class=\"case-result\"><span><strong>+450 % impressions<\/strong>, <strong>+8 leads qualifi\u00e9s\/mois<\/strong> via LinkedIn.<\/span><\/p><\/article>\n<article class=\"case-card\"><div class=\"case-sector\">Marque e-commerce \u00b7 France<\/div><h3>+15 000 abonn\u00e9s TikTok en 2 mois<\/h3><div class=\"case-meta\"><span><strong>Probl\u00e8me<\/strong> : TikTok non exploit\u00e9, audience jeune non atteinte<\/span><span><strong>Solution<\/strong> : 5 vid\u00e9os\/sem. + gestion trends<\/span><\/div><p class=\"case-result\"><span><strong>+15 k abonn\u00e9s \/ 2 mois<\/strong>, <strong>+35 % trafic site<\/strong> depuis TikTok.<\/span><\/p><\/article>\n<\/div><\/div><\/section>\n\n<section class=\"pricing\"><div class=\"wrap\">\n<div class=\"section-head\"><div class=\"section-tag\">Tarification<\/div><h2>Nos <span class=\"hl\">forfaits community management<\/span><\/h2><p class=\"section-lead\">Du CM essentiel \u00e0 la strat\u00e9gie multi-plateforme compl\u00e8te.<\/p><\/div>\n<div class=\"price-grid\">\n<div class=\"price-card\"><div class=\"price-tier\">Essential<\/div><div class=\"price-val\"><span class=\"price-prefix\">\u00e0 partir de<\/span>900\u20ac<span class=\"unit\">\/mois HT<\/span><\/div><div class=\"price-desc\">2 plateformes \u00b7 3 posts\/sem.<\/div><ul class=\"price-features\"><li>Strat\u00e9gie \u00e9ditoriale mensuelle<\/li><li>2 r\u00e9seaux g\u00e9r\u00e9s<\/li><li>3 posts\/semaine\/r\u00e9seau<\/li><li>Mod\u00e9ration &lt; 24 h<\/li><li>Reporting mensuel<\/li><\/ul><a href=\"\/contact\/\" class=\"btn btn-lavender\" style=\"justify-content:center\">Choisir Essential<\/a><\/div>\n<div class=\"price-card featured\"><div class=\"price-badge\">Le plus populaire<\/div><div class=\"price-tier\">Growth<\/div><div class=\"price-val\"><span class=\"price-prefix on-dark\">\u00e0 partir de<\/span>1 800\u20ac<span class=\"unit\" style=\"color:#C6C9E0\">\/mois HT<\/span><\/div><div class=\"price-desc\">4 plateformes \u00b7 5 posts\/sem.<\/div><ul class=\"price-features\"><li>Tout le plan Essential<\/li><li>4 r\u00e9seaux g\u00e9r\u00e9s<\/li><li>5 posts\/semaine\/r\u00e9seau<\/li><li>Cr\u00e9ation vid\u00e9o (Reels\/TikTok)<\/li><li>Account manager d\u00e9di\u00e9<\/li><li>Benchmarking concurrents<\/li><\/ul><a href=\"\/contact\/\" class=\"btn btn-primary\" style=\"justify-content:center\">Choisir Growth<\/a><\/div>\n<div class=\"price-card\"><div class=\"price-tier\">Full Social<\/div><div class=\"price-val\"><span class=\"price-prefix\">sur devis<\/span><\/div><div class=\"price-desc\">7 plateformes \u00b7 7 posts\/sem.<\/div><ul class=\"price-features\"><li>Toutes plateformes<\/li><li>7 posts\/semaine\/r\u00e9seau<\/li><li>Shooting photo\/vid\u00e9o<\/li><li>Gestion crise &#038; e-r\u00e9putation<\/li><li>Revue strat\u00e9gique trimestrielle<\/li><\/ul><a href=\"\/contact\/\" class=\"btn btn-lavender\" style=\"justify-content:center\">Nous contacter<\/a><\/div>\n<\/div>\n<div class=\"price-setup\"><strong>Setup initial<\/strong> (audit + charte \u00e9ditoriale + configuration) : <strong>450\u20ac<\/strong> (one-time).<\/div>\n<\/div><\/section>\n\n<section class=\"faq\"><div class=\"wrap\">\n<div class=\"section-head center\"><div class=\"section-tag\">Questions fr\u00e9quentes<\/div><h2>Ce que nos clients nous demandent sur <span class=\"hl\">le community management<\/span><\/h2><\/div>\n<div class=\"faq-list\">\n<details class=\"faq-item\" open><summary>Combien de r\u00e9seaux sociaux g\u00e9rez-vous simultan\u00e9ment ?<\/summary><div class=\"faq-body\">De 1 \u00e0 7 plateformes selon votre forfait. Nous recommandons de commencer par <strong>2 \u00e0 3 r\u00e9seaux prioritaires<\/strong> pour votre secteur avant d&rsquo;\u00e9largir.<\/div><\/details>\n<details class=\"faq-item\"><summary>Cr\u00e9ez-vous aussi les visuels et vid\u00e9os ?<\/summary><div class=\"faq-body\">Oui \u2014 notre \u00e9quipe cr\u00e9e les visuels (Canva Pro, Adobe), les Reels et vid\u00e9os courtes. Le <strong>shooting photo\/vid\u00e9o sur site<\/strong> est disponible en option selon votre localisation.<\/div><\/details>\n<details class=\"faq-item\"><summary>Comment g\u00e9rez-vous les commentaires n\u00e9gatifs ?<\/summary><div class=\"faq-body\">R\u00e9ponse sous 24 h avec un protocole de gestion de crise d\u00e9fini en amont avec vous. Chaque r\u00e9ponse est valid\u00e9e selon votre brand voice.<\/div><\/details>\n<details class=\"faq-item\"><summary>Avez-vous acc\u00e8s \u00e0 nos comptes ou cr\u00e9ez-vous s\u00e9par\u00e9ment ?<\/summary><div class=\"faq-body\">Acc\u00e8s <strong>gestionnaire<\/strong> (jamais admin) \u00e0 vos comptes. Tous les contenus sont soumis \u00e0 validation avant publication si vous le souhaitez.<\/div><\/details>\n<details class=\"faq-item\"><summary>Peut-on combiner CM et publicit\u00e9 r\u00e9seaux sociaux ?<\/summary><div class=\"faq-body\">Oui \u2014 offres combin\u00e9es <a href=\"Community Management.html\">CM<\/a> + <a href=\"\/publicite-reseaux-sociaux\/\">Social Ads<\/a> (Meta Ads, LinkedIn Ads, TikTok Ads) pour maximiser la port\u00e9e organique ET payante.<\/div><\/details>\n<details class=\"faq-item\"><summary>Proposez-vous des contrats sans engagement ?<\/summary><div class=\"faq-body\">Forfaits mensuels avec <strong>pr\u00e9avis de 30 jours<\/strong>. Nous recommandons un minimum de 3 mois pour voir des r\u00e9sultats significatifs.<\/div><\/details>\n<\/div><\/div><\/section>\n\n<section class=\"related\"><div class=\"related-inner\">\n<h3>Aller plus loin<\/h3>\n<div class=\"related-grid\">\n<a class=\"related-card\" href=\"\/publicite-reseaux-sociaux\/\"><div><span>Social Ads<\/span><small>Meta \u00b7 LinkedIn \u00b7 TikTok Ads<\/small><\/div><\/a>\n<a class=\"related-card\" href=\"\/agence-seo\/\"><div><span>Agence SEO<\/span><small>Visibilit\u00e9 organique compl\u00e9mentaire<\/small><\/div><\/a>\n<a class=\"related-card\" href=\"Agence Marketing Digital.html\"><div><span>Marketing Digital<\/span><small>Tous les leviers<\/small><\/div><\/a>\n<a class=\"related-card\" href=\"\/strategie-360\/\"><div><span>Strat\u00e9gie 360\u00b0<\/span><small>CM int\u00e9gr\u00e9 au mix<\/small><\/div><\/a>\n<\/div><\/div><\/section>\n\n<section class=\"cta-final\"><div class=\"cta-inner\">\n<div class=\"section-tag on-navy\" style=\"margin-bottom:16px\">Community Management<\/div>\n<h2>Pr\u00eat \u00e0 confier vos r\u00e9seaux sociaux <span class=\"hl-lime\">\u00e0 des experts<\/span> ?<\/h2>\n<p>Audit r\u00e9seaux sociaux gratuit. Nous analysons votre pr\u00e9sence actuelle, benchmarkons vos concurrents et d\u00e9finissons la strat\u00e9gie social media la plus ROIste.<\/p>\n<div style=\"display:flex;justify-content:center;gap:12px;flex-wrap:wrap\"><a href=\"\/contact\/\" class=\"btn btn-primary\">Demander mon audit \u2192<\/a><\/div>\n<div style=\"margin-top:24px;font-size:13px;color:#C6C9E0\">\u2713 France &#038; Luxembourg \u00b7 \u2713 Sans engagement<\/div>\n<\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Accueil\/Community Management Community Management Agence community management \u2014 g\u00e9rez vos r\u00e9seaux sociaux avec impact 68 % des PME n&rsquo;ont pas les ressources internes pour g\u00e9rer leurs r\u00e9seaux sociaux efficacement. Strat\u00e9gie \u00e9ditoriale, cr\u00e9ation de contenu, mod\u00e9ration, reporting \u2014 nous g\u00e9rons votre pr\u00e9sence sur Meta, LinkedIn, TikTok, Instagram, Pinterest, YouTube et plus. Audit r\u00e9seaux sociaux gratuit \u2192Voir nos r\u00e9alisations 8 plateformesMeta, LinkedIn, TikTok\u2026 &lt; 24 hd\u00e9lai de r\u00e9ponse DM\/commentaires 3-7 posts\/sem.selon forfait D\u00e9finition Qu&rsquo;est-ce que le community management ? G\u00e9rer la pr\u00e9sence d&rsquo;une marque sur les r\u00e9seaux sociaux \u2014 du post au post, et bien au-del\u00e0. CM op\u00e9rationnel vs strat\u00e9gique Le CM op\u00e9rationnel, c&rsquo;est poster et r\u00e9pondre. Le CM strat\u00e9gique, c&rsquo;est d\u00e9finir votre brand voice, votre ligne \u00e9ditoriale, votre croissance \u2014 et piloter chaque action avec un objectif business. Pourquoi externaliser 68 % des PME n&rsquo;ont pas les ressources internes pour g\u00e9rer leurs RS efficacement. Entre cr\u00e9ation, mod\u00e9ration, veille, reporting \u2014 il faut 3 profils compl\u00e9mentaires. On vous les apporte. Plateformes couvertes Meta (Facebook + Instagram), LinkedIn, TikTok, X (Twitter), Snapchat, Pinterest, YouTube. Une \u00e9quipe, une strat\u00e9gie, chaque r\u00e9seau utilis\u00e9 pour ce qu&rsquo;il fait de mieux. Brand voice coh\u00e9rent Un ton, un style visuel, une promesse \u2014 d\u00e9clin\u00e9s sur chaque plateforme selon ses codes. Votre audience reconna\u00eet votre marque en 1 seconde. Prestations Nos services community management Strat\u00e9gie, cr\u00e9ation, publication, mod\u00e9ration, reporting \u2014 cha\u00eene compl\u00e8te. CALENDRIER \u00c9DITORIAL \u00b7 NOVEMBRELUNInsta ReelsMARLinkedInMERStory InstaJEUTikTokVENCarrouselSAMEngagementDIMVeille Strat\u00e9gie &#038; Ligne \u00c9ditoriale inclus dans forfaits D\u00e9finition de votre brand voice et charte \u00e9ditoriale. Calendrier \u00e9ditorial mensuel par plateforme. Identification des formats performants (Reels, Stories, Carrousels, Lives). Veille concurrentielle et tendances sectorielles. REEL9:16POST1:1STORY Cr\u00e9ation de Contenu d\u00e8s 600\u20ac\/mois R\u00e9daction des posts, l\u00e9gendes, hashtags optimis\u00e9s. Cr\u00e9ation de visuels (Canva Pro, Adobe) et montage vid\u00e9o court (Reels, TikTok). Contenu adapt\u00e9 \u00e0 chaque plateforme. Shooting photo\/vid\u00e9o en option. PUBLICATION \u2014 7 JOURSLUNMARMERJEUVENSAMDIMBest times : mar 18h \u00b7 ven 12h \u00b7 dim 20h Publication &#038; Planification inclus dans forfaits Planification et publication aux meilleurs horaires (analyse audience). Outils : Later, Hootsuite, Buffer, Meta Business Suite. Fr\u00e9quence : 3 \u00e0 7 posts\/semaine selon forfait. Gestion des stories et contenus \u00e9ph\u00e9m\u00e8res. MEMerci pour votre retour !EBonjour, on vous r\u00e9pond en MP Mod\u00e9ration &#038; Engagement d\u00e8s 400\u20ac\/mois R\u00e9ponse aux commentaires et messages priv\u00e9s (d\u00e9lai &lt; 24h). Gestion des avis n\u00e9gatifs et crises de r\u00e9putation. Animation de la communaut\u00e9 (questions, sondages, jeux concours). Mod\u00e9ration des contenus inappropri\u00e9s. REPORTING MENSUELPort\u00e9e+45%Engagement+62%Abonn\u00e9s+1 280Clics site+180% Reporting &#038; Analyse inclus dans forfaits Rapport mensuel : port\u00e9e, engagement, croissance abonn\u00e9s, clics. Analyse des posts les plus performants. Recommandations d&rsquo;optimisation mensuelles. Benchmarking vs concurrents. Plateformes Notre expertise par plateforme Chaque r\u00e9seau a ses codes, ses formats, ses audiences. Nous ma\u00eetrisons les 8 principaux \u2014 cliquez pour d\u00e9couvrir notre offre d\u00e9di\u00e9e. Facebook &#038; Meta Page pro, stories, \u00e9v\u00e9nements, lives. Animation communaut\u00e9 et mod\u00e9ration. Voir l&rsquo;offre Facebook \u2192 Instagram Feed + Reels + Stories. Hashtags, collaborations influenceurs, Shopping. Voir l&rsquo;offre Instagram \u2192 LinkedIn Thought leadership B2B, articles, g\u00e9n\u00e9ration de leads organiques. Voir l&rsquo;offre LinkedIn \u2192 TikTok Vid\u00e9os courtes, trends, Duets, Challenges. Ciblage 18-35 ans. Voir l&rsquo;offre TikTok \u2192 Snapchat Stories sponsoris\u00e9es, filtres et lentilles. Audience 15-30 ans. Voir l&rsquo;offre Snapchat \u2192 Pinterest \u00c9pingles, tableaux th\u00e9matiques. Id\u00e9al e-commerce, d\u00e9co, mode, food. Voir l&rsquo;offre Pinterest \u2192 X \/ Twitter Veille temps r\u00e9el, hashtags, conversations de marque. B2B, m\u00e9dias, tech. Voir l&rsquo;offre X \/ Twitter \u2192 YouTube SEO vid\u00e9o, miniatures, vid\u00e9os longues + Shorts. Mon\u00e9tisation. Voir l&rsquo;offre YouTube \u2192 Pourquoi Exoa Pourquoi confier votre CM \u00e0 Exoa ? Une \u00e9quipe pluridisciplinaire, une m\u00e9thode, des r\u00e9sultats mesurables. 01Brand voice prot\u00e9g\u00e9 Chaque post valid\u00e9 selon votre charte. Ton, vocabulaire, valeurs \u2014 jamais de d\u00e9rapage, jamais de post g\u00e9n\u00e9rique. 02\u00c9quipe d\u00e9di\u00e9e Strat\u00e8ge + cr\u00e9ateur de contenu + mod\u00e9rateur. Pas un CM solo surcharg\u00e9 \u2014 un trio qui travaille en synchro. 03Contenus natifs par plateforme On ne recycle pas un post LinkedIn sur TikTok. Chaque contenu pens\u00e9 selon les codes, formats et audience du r\u00e9seau. 04Reporting business Pas juste des likes. Port\u00e9e qualifi\u00e9e, clics site, leads g\u00e9n\u00e9r\u00e9s, mentions \u2014 KPIs qui comptent pour votre business. 05Synergie avec les Social Ads Organique + payant travaillent ensemble. Un post qui performe en organique devient un ad. ROI maximal. Cas clients Nos r\u00e9sultats clients Trois secteurs, trois plateformes \u2014 trois trajectoires qui d\u00e9collent. Restaurant gastro \u00b7 Luxembourg +1 200 abonn\u00e9s Instagram en 3 mois Probl\u00e8me : pr\u00e9sence Insta inexistante, 0 r\u00e9sa via RSSolution : strat\u00e9gie Insta + contenu hebdo + stories quot. +1 200 abonn\u00e9s \/ 3 mois, +25 % r\u00e9servations via Instagram. Cabinet RH \u00b7 France +450 % d&rsquo;impressions LinkedIn Probl\u00e8me : LinkedIn inactif, aucune visibilit\u00e9 B2BSolution : 3 posts\/sem. + articles thought leadership +450 % impressions, +8 leads qualifi\u00e9s\/mois via LinkedIn. Marque e-commerce \u00b7 France +15 000 abonn\u00e9s TikTok en 2 mois Probl\u00e8me : TikTok non exploit\u00e9, audience jeune non atteinteSolution : 5 vid\u00e9os\/sem. + gestion trends +15 k abonn\u00e9s \/ 2 mois, +35 % trafic site depuis TikTok. Tarification Nos forfaits community management Du CM essentiel \u00e0 la strat\u00e9gie multi-plateforme compl\u00e8te. Essential \u00e0 partir de900\u20ac\/mois HT 2 plateformes \u00b7 3 posts\/sem. Strat\u00e9gie \u00e9ditoriale mensuelle 2 r\u00e9seaux g\u00e9r\u00e9s 3 posts\/semaine\/r\u00e9seau Mod\u00e9ration &lt; 24 h Reporting mensuel Choisir Essential Le plus populaire Growth \u00e0 partir de1 800\u20ac\/mois HT 4 plateformes \u00b7 5 posts\/sem. Tout le plan Essential 4 r\u00e9seaux g\u00e9r\u00e9s 5 posts\/semaine\/r\u00e9seau Cr\u00e9ation vid\u00e9o (Reels\/TikTok) Account manager d\u00e9di\u00e9 Benchmarking concurrents Choisir Growth Full Social sur devis 7 plateformes \u00b7 7 posts\/sem. Toutes plateformes 7 posts\/semaine\/r\u00e9seau Shooting photo\/vid\u00e9o Gestion crise &#038; e-r\u00e9putation Revue strat\u00e9gique trimestrielle Nous contacter Setup initial (audit + charte \u00e9ditoriale + configuration) : 450\u20ac (one-time). Questions fr\u00e9quentes Ce que nos clients nous demandent sur le community management Combien de r\u00e9seaux sociaux g\u00e9rez-vous simultan\u00e9ment ? De 1 \u00e0 7 plateformes selon votre forfait. Nous recommandons de commencer par 2 \u00e0 3 r\u00e9seaux prioritaires pour votre secteur avant d&rsquo;\u00e9largir. Cr\u00e9ez-vous aussi les visuels et vid\u00e9os ? Oui \u2014 notre \u00e9quipe cr\u00e9e les visuels (Canva Pro, Adobe), les Reels et vid\u00e9os courtes. Le shooting photo\/vid\u00e9o sur site est disponible en option selon votre localisation. Comment g\u00e9rez-vous les commentaires n\u00e9gatifs ? R\u00e9ponse sous 24 h avec un<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","rank_math_title":"Agence Community Management \u2014 Gestion R\u00e9seaux Sociaux | Exoa","rank_math_description":"Confiez la gestion de vos r\u00e9seaux sociaux \u00e0 Exoa : cr\u00e9ation de contenu, mod\u00e9ration, strat\u00e9gie \u00e9ditoriale sur Facebook, Instagram, TikTok, LinkedIn, YouTube. 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